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## 53. Why are you so insistent about sending emails to public mailing lists instead of to individuals?

By and large, NUT is a volunteer effort. By emailing one person, you are asking them to take care of your question. If you email the list instead, you give others the opportunity to answer.

In addition, the mailing lists are publicly archived, and therefore easily searchable. Chances are, you aren’t the only person who will ever have that question.

There are similar benefits to using the discussions on issue tracker at https://github.com/networkupstools/nut/issues and if suitable, in the currently open pull requests.

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